A clear, structured process for evaluating possibilities, planning treatment and accompanying each stage of care.
Key considerations
The method begins with a conversation that allows the patient’s concerns to be understood before any decision is made. The consultation may be held in person or online and lasts between 60 and 100 minutes. Its purpose is to examine the situation carefully, discuss possible approaches and establish what can be considered, what cannot, and what is safe within the patient’s circumstances.
This first stage is not limited to a discussion of surgery. The consultation includes listening to the patient’s concerns, a physical examination when the consultation is in person, and a discussion of surgical and non-surgical solutions. The plan is defined jointly, after the relevant possibilities, limitations and safety considerations have been discussed.
The assessment
What is discussed during the consultation?
The consultation creates the setting for a direct and informed exchange. The patient explains what they seek, while the evaluation considers the clinical context and the solutions that may be appropriate. Surgical and non-surgical options may be discussed according to the case. The conversation also addresses what is possible, what is not possible and what is safe to pursue.
The objective is to reach a shared understanding of the next step. A surgical plan is not treated as an isolated decision: it is defined together, based on the information available during the consultation and on the conditions required for responsible planning.
What changes when the consultation is online?
An online consultation is one of the available forms of initial contact, especially for patients who live outside Goiânia, in other Brazilian states or abroad. It makes it possible to begin the conversation, understand the patient’s concerns and discuss the general direction of evaluation and planning. The situations that require physical presence are addressed as the process advances.
The online format does not replace the need for an in-person assessment when a physical examination or a complementary confirmation is required. The method therefore distinguishes what can be discussed remotely from what must be verified in person.
Clinical context
After the initial evaluation and the definition of a possible surgical direction, the process moves to the preoperative investigation. This stage includes laboratory tests, radiological examinations and an assessment of surgical risk. These elements provide information needed for the team to examine the patient’s conditions before scheduling surgery.
The investigation is part of the method because planning depends on more than the desired outcome. The clinical information collected in this phase helps clarify whether the proposed course is appropriate and safe, and whether additional evaluation is necessary before the next decision.
| Stage | What it includes | Purpose within the process |
|---|---|---|
| Consultation | In-person or online conversation lasting 60 to 100 minutes | Understand concerns and discuss surgical and non-surgical possibilities |
| Preoperative investigation | Laboratory tests, radiological examinations and surgical-risk assessment | Gather the information required for responsible planning |
| Plan presentation | Personalized treatment plan presented by the concierge team | Organize the proposed care, scheduling and consolidated costs |
| Arrival of an out-of-town patient | Arrival 48 hours before surgery, complementary in-person consultation, questions, photographs and final confirmation | Complete the in-person stage before surgery |
| Surgery and follow-up | Surgical treatment followed by monitoring | Continue care after the procedure |
Individual planning
Once the relevant information has been gathered, the team presents the personalized treatment plan. The concierge is responsible for presenting this plan and organizing the practical stages that follow. The presentation includes the proposed treatment, the programming and the pre-scheduling of the care.
Hospital, anesthesiologist, surgical instrument technician and other costs are consolidated and presented transparently. This document does not present values, but the method does require that the applicable costs be organized and communicated as part of the planning process. The aim is to make the structure of care understandable before the patient proceeds.
Informed decisions
Patients who live outside the city are expected to arrive 48 hours before surgery. This interval allows a complementary in-person consultation to take place before the procedure. It also provides time to clarify remaining questions, take preoperative photographs and confirm the final treatment plan.
Care considerations
After the consultation, investigation, plan presentation and, when applicable, the complementary in-person assessment, the process reaches surgery. The procedure is carried out according to the plan that was discussed and confirmed. The method does not end when surgery is completed: follow-up is part of the care pathway.
Monitoring after surgery allows the team to accompany the patient during the postoperative period and to continue the communication established during planning. The specific follow-up arrangements depend on the treatment and the patient’s circumstances. For patients who return to another city or country, postoperative communication may continue remotely when appropriate, while the situations that require presence are identified by the team.
Frequently asked questions
1. How long does the consultation last?
The consultation lasts between 60 and 100 minutes and may be held in person or online. It includes listening to the patient’s concerns and discussing the possible surgical and non-surgical approaches.
2. What is included in the preoperative investigation?
The preoperative investigation includes laboratory tests, radiological examinations and an assessment of surgical risk. These elements support the evaluation before the treatment plan is confirmed.
3. When should a patient from another city arrive?
A patient from another city should arrive 48 hours before surgery. This allows a complementary in-person consultation, clarification of questions, preoperative photographs and final confirmation of the plan.
4. Who presents the personalized treatment plan?
The concierge presents the personalized treatment plan prepared within the care process. Programming and pre-scheduling are also organized at this stage.
5. How are costs organized?
Hospital, anesthesiologist, surgical instrument technician and other costs are consolidated and presented transparently. No prices are stated on this institutional page.
Referências institucionais
Informações profissionais fornecidas pelo Dr. Antônio Teixeira para este site; revisão médica antes da publicação.